In order to objectively monitor your progress, it is highly recommended that you take photos of the hair loss area at the start of your program and then each month. Although in some individuals positive results have been achieved in as little as two to four weeks, such as decrease or stoppage of hair loss, most individuals typically respond within three months of regular daily treatment. 

Human hair normally follows a cycle of growth, transition, resting and then new hair growth. Normal healthy hairs grow at the rate of about 1/2 inch per month, but vary by individual. A healthy hair follicle produces a strong, thick, colored hair. The hair follicles grow the hair for a period of 2 to 6 years. Then the follicles enter  a period of rest for approximately three months. After that time, the follicles shed their old hairs and resume their growing phase, producing new hairs. About 10% of your hairs are in this 3rd stage or resting stage at any given point.

Most individuals with male or female pattern hair loss will therefore respond to the HairGenesis™ treatment program by the end of three months of regular daily use. Some of these improvements include increase in hair thickness, cleaner scalp and hair follicles, no more oily or greasy scalp, decrease or stoppage of hair loss and new hair growth in thinning or balding areas. Most users of HairGenesis™ report that they are extremely satisfied with their results. Results vary by person.

Remember, your hair most likely didn't fall out in that short period of time. So you need to give yourself and the products enough time to work. It is recommended to continue using the products for at least three full months.

If you are age 50 to 55, we recommend that you call us before ordering any products, so that we may discuss your hair loss concerns personally. Due to the age factor affecting hair loss and hair re-growth, it is unrealistic at that age to expect much hair re-growth if you have been losing your hair for many years. You may however, be able to maintain the hair you still have.

However, we are unable to offer a product results guarantee to someone who is over 50 years old and who does not speak with us before ordering.

If you are over 55 years old, we normally suggest that you do not order our products except for the Oral soft gel - DHT Blockers - Hair Vitamins. Please call us for help or if you have questions.

We believe our guarantee and refund policy is one of the best you can find. The following is just a sample of refunds and or guarantees offered by other companies selling other hairloss treatment products:

No refunds for:
Propecia, Rogaine, Minoxidil products, COURVe, He Shou Wu Products, Fullmore, Toppik

Refunds only up to 30 days for:
Crinagen, Fabao 101, Folligen, Thymuskin, Tricomin, Viviscal

Refunds only up to 60 days for: Advecia, Follicare

Refunds only up to 90 days for: Hair Advantage, NuHair, Procerin, Revivogen, ShenMin

The Best Value Packs one-month supply and two-month supply are offered as an introduction to using the products. In some cases, you will see noticeable and encouraging results in this short period of time. However, because of the nature in which hair grows during a normal three month period of time, as explained above, we cannot guarantee that you will definitely see particular results in such short time periods of just one or two months of regular use.

If you have absolutely no results whatsoever, contact us according to the time period shown above from the date your order was received to request a refund. In order to receive proper credit, follow these procedures. First contact our Customer Service Department by email:  You will be given a RA# (Return Authorization number).

Return all opened and unopened Hair Genesis™ Oral Softgels, Topical Applicator Serum, Revitalizing Shampoo and Revitalizing Conditioner bottles, along with all empty and unused bottles from your order prepaid within 10 days from the date your RA# is issued along with your original order receipt, including the reason for your return, to the address listed below. Also write your RA# on the outside of the return box. We are not responsible for damaged or lost returns. Shipping charges, if any, are not refundable. A re-stocking fee of 20% will apply to all returns regardless of its condition (ie: whether the bottles are unopened or opened). Refunds are generally processed within 15 business days from the date the products are returned.

A return is valid for one purchase per household. Product returns void any refunds on any future orders of Hair Genesis™ products. Failure to follow these guidelines may void any product guarantee.

HairGenesis
9597 Jones Rd #380
Houston TX 77065

The information provided on this web site is intended for informational purposes only. It is not to be used as a substitute for the advice or treatment
that may be prescribed by a physician or other health care provider. The products and the claims made about specific products on this site
have not been evaluated by HairGenesis.net or the US Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, mitigate
or prevent any disease or illness. Results vary by person. Before using any information or products, you should consult with your physician.